IT Technician

Salary: £? - ? per year

Requirements:

• A Level or equivalent in a technology discipline is desirable.
• Experience in IT support within a policing environment is desirable.
• Proficiency in endpoint management and software/application installation via tools such as SCCM, Active Directory, and InTune is essential.
• Strong knowledge of Microsoft operating systems, particularly Windows 10 and O365, is essential.
• Familiarity with network topologies related to WAN and LAN, including TCPIP and Ethernet, is essential.
• Excellent communication skills and the ability to engage effectively at all levels of the organisation are essential.
• A full UK driving licence is essential.

Responsibilities:

• We provide expert advice and guidance to users on the effective use of IT systems, products, and services.
• We manage endpoints using technologies including InTune, SCCM, Knox, and Azure-based administration.
• We oversee the Airwave estate with Radio Manager and manage the Windows 10 OS lifecycle, including application testing and security device control.
• We assist in deploying VOIP telephony, laptops, mobiles, Mobile Data Terminals, and hardware refresh technology.
• We maintain comprehensive documentation, including asset registers and technical documentation.
• We keep users informed of progress during their requests, ensuring transparency and excellent customer service.
• We offer innovative solutions to problems and provide technical support for project implementations.
• We participate in the IT out-of-hours on-call service rota for user and colleague assistance.

Technologies:

• Active Directory
• Azure
• Ethernet
• Hardware
• Support
• LAN
• Mobile
• Network
• Security
• Windows
• Office 365
• Cloud

More:

We are recruiting for an IT Technician to join our Information Technology department supporting the Lincolnshire Police Force in Nettleham, Lincoln. This is a temporary full-time role until May 2027, working 37 hours per week Monday to Friday from 8am to 5pm, with a required full UK driving licence for travel to various sites. This position offers the chance to contribute to the public sector in a dynamic environment, with a focus on professional standards, innovation, and inclusive support throughout the recruitment process.

last updated 34 week of 2026