Service Designer

Salary: £117,000 - 130,000 per year

Requirements:

• We are looking for an adaptable Service Designer with experience working in fast-moving, less-defined environments.
• We require someone who is comfortable working in ambiguity and complexity.
• We need strong stakeholder engagement and influencing skills.
• We are looking for someone able to create structure without relying on rigid frameworks.
• We value a proactive, pragmatic, and confident approach in evolving environments.
• We require candidates to be SC Active or eligible for SC clearance.
• We are seeking someone able to work hybrid, onsite in Newcastle or Manchester three days per week.
• We are offering a six-month contract at a day rate of 450 to 500 pounds.

Responsibilities:

• We design internally focused services across multiple applications.
• We bring structure, clarity, and alignment where there is no single defined user.
• We navigate complex and sometimes unclear stakeholder landscapes.
• We proactively build relationships and secure buy-in across teams.
• We shape services in a non-standard, fluid delivery environment.
• We connect processes and systems into cohesive service experiences.

Technologies:

• LESS
• UX UI Design

More:

We are hiring a Service Designer to join us on a six-month contract, working hybrid from Newcastle or Manchester with three days on site each week. This role sits within a fast-moving environment where services are evolving and stakeholder groups are varied, requiring someone who can create clarity and alignment across complex internal service journeys. We offer a day rate of 450 to 500 pounds and are looking for a pragmatic, collaborative professional who can thrive in ambiguity and help shape meaningful service experiences across multiple applications.

last updated 33 week of 2026