Senior Infrastructure Engineer

Salary: £41,000 - 81,000 per year

Requirements:

• Significant experience supporting and managing enterprise network infrastructure environments.
• Strong knowledge and experience with Cisco switching, including DNAC/ISE.
• Some knowledge of Active Directory/Azure AD, Azure PaaS/IaaS and Windows Server.
• Experience of network monitoring, performance management and troubleshooting complex technical issues, and delivering infrastructure projects.
• Knowledge of infrastructure security principles and cyber security best practices.
• Experience working within IT service management frameworks and ticketing systems.
• Ability to manage competing priorities and take ownership of issues through to successful resolution, translating business requirements into technical initiatives.
• Excellent communication skills.

Responsibilities:

• Lead the day-to-day operation, maintenance and enhancement of network infrastructure services.
• Monitor the health, performance and security of network environments, proactively identifying and resolving issues before they impact users.
• Take ownership of infrastructure-related incidents, problems and service requests, ensuring tickets are managed effectively and resolved within agreed service levels.
• Provide functional oversight of infrastructure support activities, helping to prioritise workloads and maintain high service standards.
• Manage and support networking technologies including switches, routers, wireless networks, firewalls and connectivity services.
• Contribute to infrastructure projects, upgrades and technology refresh programmes.
• Work closely with suppliers and third-party support partners to ensure effective service delivery.
• Support cyber security initiatives and ensure infrastructure services adhere to organisational policies and best practice.

Technologies:

• Active Directory
• Azure
• Cisco
• IaaS
• Support
• Network
• PaaS
• Security
• Windows
• Cloud
• DevOps

More:

We are the British Museum, founded in 1753 and home to a remarkable collection spanning more than two million years of human history and culture. We are a leading visitor attraction with world-famous highlights including the Rosetta Stone, Egyptian mummies, the Sutton-Hoo finds and the Lewis Chessmen, alongside an extensive collection of prints and drawings spanning 600 years. We are recruiting a Senior Network Infrastructure Engineer to join our Information Services department in London on a full-time basis, offering a salary of 40k-50k. You will join a small, collaborative technology team and help support critical IT infrastructure that underpins our public and charitable mission, with a role that combines hands-on technical work, operational oversight and service improvement.

last updated 36 week of 2026