Product BI & Ops Analyst

Salary: £59,000 - 99,000 per year

Requirements:

• Strong SQL, with daily experience writing queries against messy real-world data as a stand-alone subject matter expert.
• Track record in product analytics, ideally in a B2B SaaS environment with multiple products or a reasonably complex data model.
• Hands-on experience with Pendo or a comparable product analytics tool such as Amplitude, Mixpanel, or Heap.
• Experience with a SQL-based exploration tool such as Hex, Mode, or similar.
• Ability to tell a clear story with data, including building dashboards that are easy to understand and presenting findings to PMs or VPs with clarity and focus.
• Pragmatic approach to working with imperfect data and making progress in real-world conditions.
• Hands-on experience building AI/LLM-powered automation workflows, either in a business or personal context.
• Nice to have: experience analysing AI/ML-powered product features.
• Nice to have: exposure to HR tech, talent acquisition, or workforce data.

Responsibilities:

• Build and maintain reporting that product managers, engineering leads, and the executive team use to tell stories and make decisions, including recurring dashboards in Hex and one-off analyses for specific product questions.
• Partner directly with PMs across the portfolio, including Talent CRM, Work Architecture, and Work Intelligence, to answer questions about usage, adoption, retention, feature performance, and conversion through key flows.
• Maintain the product analytics tool stack, including Pendo and Hex, ensuring it is configured well, integrated properly, and accessible to PMs and designers.
• Enable PMs to self-serve by building dashboards, templates, and documentation for routine questions.
• Design and iterate AI agent workflows to automate prospecting, outreach, lead qualification, and follow-up.
• Leverage LLM-powered tools to build scalable, autonomous product operations processes, including customer and market feedback operations, roadmap and planning, process and governance, and internal communication and team enablement.
• Instrument agents with feedback loops and quality controls.
• Evaluate emerging AI tooling and document agent architectures so workflows are reproducible and maintainable.

Technologies:

• Agentic AI
• AI
• CRM
• Support
• LLM
• SAP
• SQL

More:

We are Beamery, a company focused on helping organizations navigate the future of work through our jobs, skills, and tasks data platform. Our solutions support recruitment, mobility, upskilling, diversity, work architecture, and workforce planning for forward-thinking companies. We are on a mission to create equal access to meaningful work, skills, and careers, and we are committed to building an equitable, inclusive, and engaging environment. We are deepening native integrations with SAP, Workday, Microsoft, and LinkedIn, embedding agentic AI, and advancing proprietary LLM and knowledge graph technology to expand access to opportunity at scale. We value a culture built on trust, empathy, and honesty. This is a full-time hybrid role based in London, UK, within our Product department.

last updated 36 week of 2026