IT Trainer - Dudley

Salary: £40,000 - 40,000 per year

Requirements:

• Good knowledge of Microsoft 365.
• Broad technical understanding of legal IT software systems and services, including time recording and document management systems.
• Experience with legal applications such as BigHand, iManage, Intapp, Elite 3E, MatterSphere, or similar is a bonus.
• Background in IT training, IT support, or as an end user of legal applications such as a fee earner.
• Excellent communication skills.
• Strong organisational skills.

Responsibilities:

• Design, develop, and deliver training programs for legal applications and Windows applications.
• Deliver effective IT training courses to staff through classroom sessions, one-to-one training, deskside coaching, presentations, floor walking, webinars, and e-learning.
• Provide new joiner induction training and ongoing training for existing users.
• Support staff with Microsoft Office suite applications and legal applications, including case management systems, BigHand, iManage, and Elite 3E.
• Create, update, and maintain course materials, exercises, and other training resources.
• Provide training consultation and support training elements of internal projects to help launch new software effectively across the business.

Technologies:

• Support
• Microsoft 365
• Windows
• Office 365

More:

We are a growing legal firm team based in the Midlands, offering a hybrid working arrangement with 2 or 3 days in the office and the remainder working from home. We offer an attractive salary of up to £45,000 and a supportive, friendly working environment.

last updated 32 week of 2026