Engineering Director

Salary: £61,000 - 101,000 per year

Requirements:

• Strong engineering leadership experience delivering enterprise platforms in large-scale, regulated environments.
• Deep hands-on experience with Java, Spring Boot, APIs, microservices and integration engineering.
• Good understanding of CRM platforms and customer lifecycle processes, including Salesforce or equivalent CRM solutions.
• Experience working with marketing technology platforms such as Salesforce Marketing Cloud, Adobe Campaign, Adobe Experience Platform, Marketo, HubSpot or equivalent solutions.
• Ability to balance hands-on technical leadership with people management, stakeholder engagement and delivery accountability.
• High-level understanding of PBWM and CLM domains, including onboarding, KYC/CDD, client servicing and client engagement journeys.
• Experience with Salesforce CRM, Financial Services Cloud and customer data platforms.
• Strong understanding of customer data management, CRM integrations and marketing automation.
• Experience driving platform modernisation, cloud adoption and operational resilience initiatives.
• Knowledge of AI-enabled CRM, personalization and digital client engagement capabilities.

Responsibilities:

• Lead and develop high-performing engineering teams, fostering a culture of engineering excellence, innovation and accountability.
• Own and execute the engineering roadmap for CRM and Client Engagement platforms, aligning CRM, marketing and customer data capabilities with PBWM CLM strategy.
• Drive the design and delivery of scalable Java-based services, APIs and integration frameworks that connect CRM, marketing and enterprise platforms.
• Maintain significant engagement through architecture design, technical governance, engineering reviews and resolution of complex delivery challenges.
• Collaborate closely with Product Owners, Marketing teams, Business SMEs, Architects and Operations teams to deliver secure, scalable and client-centric solutions.
• Lead and manage engineering teams, providing technical guidance, mentorship, and support to ensure the delivery of high-quality software solutions.
• Drive technical excellence, foster a culture of innovation, and collaborate with cross-functional teams to align technical decisions with business objectives.
• Lead engineering teams effectively, fostering a collaborative and high-performance culture to achieve project goals and meet organizational objectives.
• Oversee timelines, team allocation, risk management and task prioritization to ensure the successful delivery of solutions within scope, time, and budget.
• Mentor and support team members professional growth, conduct performance reviews, provide actionable feedback, and identify opportunities for improvement.
• Evaluate and enhance engineering processes, tools, and methodologies to increase efficiency, streamline workflows, and optimize team productivity.
• Collaborate with business partners, product managers, designers, and other stakeholders to translate business requirements into technical solutions.
• Ensure a cohesive approach to product development.
• Enforce technology standards, facilitate peer reviews, and implement robust testing practices to ensure the delivery of high-quality solutions.

Technologies:

• AI
• Cloud
• CRM
• HubSpot
• Support
• Java
• Marketing
• Salesforce
• Spring
• Spring Boot
• microservices
• LESS

More:

hackajob is partnering directly with Barclays to hire for this role. We are seeking an Engineering Director CRM Platforms to provide engineering leadership and delivery for CLMs CRM and Client Engagement platforms within PBWM. The role sits in an engineering leadership model and combines deep technical leadership with platform strategy, team leadership, and close partnership with Product, Operations, Architecture, Marketing and Risk stakeholders. We expect senior leaders to demonstrate the LEAD behaviours: Listen and be authentic, Energise and inspire, Align across the enterprise, and Develop others, alongside the Barclays values of Respect, Integrity, Service, Excellence and Stewardship and the Barclays Mindset to Empower, Challenge and Drive.

last updated 39 week of 2026