Application Specialist

Salary: £39,000 - 79,000 per year

Requirements:

• Strong technical background in metal cutting tools and practical application knowledge, including CAD/CAM exposure where relevant.
• Experience supporting projects and delivering results, with an organised, structured approach to working across a complex matrix environment.
• Confident communication skills, including the ability to make clear technical presentations and write in professional English.
• Knowledge of digital technologies in metalworking and an interest in continuous improvement, including productivity and LEAN ways of working.
• A recognised apprenticeship within the industry and at least an HNC level qualification.
• A valid driving licence and a willingness to travel.

Responsibilities:

• Support account teams by delivering technical product and application expertise to customers and distributors, ensuring solutions meet real needs.
• Coordinate technical and commercial stakeholders to build integrated solutions and progress projects from start to finish alongside Account Managers.
• Visit current and potential accounts to strengthen relationships, answer complex technical questions, and help secure profitable business outcomes in line with agreed priorities.
• Provide product and solution training for internal teams, external partners, and customers, ensuring successful adoption after implementation.
• Troubleshoot and resolve technical issues during and after implementation, maintaining high-quality deployment and customer satisfaction.
• Keep sales activity information accurate within the CRM system, supporting consistent reporting and enabling smooth deal progression.

Technologies:

• CRM
• Support
• Matrix

More:

We offer an exciting opportunity for an Application Specialist in the metal cutting and materials technology industry, where technical expertise meets commercial impact. This is a fast-paced, relationship-driven role with variety, visibility with customers, and structured delivery and training. Our solutions-focused approach strengthens customer outcomes by aligning technical implementation with sales strategy, supporting profitable business growth, first-class deployments, and high standards in customer support and information quality. This is a permanent position within a manufacturing environment.

last updated 36 week of 2026