Senior Microsoft Dynamics 365 Consultant

Salary: £49,000 - 66,000 per year

Requirements:

• 5+ years of experience implementing Dynamics 365 and Power Platform solutions
• Strong knowledge of Microsoft Dynamics 365 Customer Engagement (CRM) platform and core technologies
• Extensive experience designing, configuring, and supporting Dynamics 365 solutions
• Strong development experience using C#, .NET, JavaScript, and TypeScript within Dynamics 365 environments
• Hands-on experience developing Plugins, Custom Workflow Activities, Custom APIs, and integrations
• Strong understanding of Dataverse architecture, security models, and data management
• Experience delivering solutions using Microsoft Power Platform, including Power Apps and Power Automate
• Experience integrating Dynamics 365 and Power Platform solutions with external systems and services
• Experience gathering, analysing, and translating business requirements into technical solutions
• Experience working within managed services, consultancy, or customer-facing delivery environments
• Strong understanding of incident, problem, change, and release management processes
• Excellent stakeholder management and communication skills
• Proven experience acting as a technical lead or senior consultant on customer engagements
• Dynamics 365 Customer Service implementation experience is desirable
• Dynamics 365 Sales implementation experience is desirable
• Power Pages experience is desirable
• Azure Functions, Logic Apps, and Service Bus experience is desirable
• Experience working with Microsoft Azure integration services is desirable
• Azure DevOps and CI/CD pipeline experience is desirable
• Experience delivering Dynamics 365 migrations and upgrade projects is desirable
• Power BI experience is desirable
• Experience working within public sector environments is desirable
• Microsoft Dynamics 365 certifications are desirable
• Microsoft Power Platform certifications are desirable
• ITIL Foundation certification is desirable
• Security Clearance (SC) or eligibility to obtain SC clearance is desirable
• Customer-first mindset
• Strong analytical and problem-solving abilities
• Excellent communication and presentation skills
• Collaborative, proactive, and self-motivated
• Strong attention to detail and quality
• Positive and consultative approach to customer engagement
• Commitment to continuous professional development and learning

Responsibilities:

• Provide senior-level consultancy, support, and technical leadership for Microsoft Dynamics 365 and Power Platform solutions
• Design, configure, customise, and extend Dynamics 365 Customer Engagement applications to meet customer requirements
• Deliver enhancements, change requests, and project-based development across customer portfolios
• Develop custom plugins, workflows, custom APIs, integrations, and extensions using C# and .NET
• Build and maintain Power Platform solutions including Power Apps, Power Automate, and Dataverse components
• Troubleshoot and resolve complex application, integration, and performance issues
• Work directly with customer stakeholders to gather requirements, provide technical guidance, and recommend best-practice solutions
• Support upgrades, migrations, and platform optimisation initiatives
• Contribute to solution design workshops, technical documentation, and estimation activities
• Act as a senior escalation point for technical issues and support teams
• Mentor junior consultants and promote knowledge sharing across the team
• Identify opportunities for automation, process improvement, and service enhancement
• Ensure solutions align with Microsoft best practices, governance standards, and security requirements
• Deliver high-quality Dynamics 365 and Power Platform solutions that meet customer requirements and business objectives
• Build trusted relationships with customers through technical expertise and professional consultancy
• Drive the successful delivery of enhancements, upgrades, and platform improvements
• Improve solution performance, maintainability, and user adoption
• Reduce recurring issues through effective troubleshooting and root cause analysis
• Support the growth of the Dynamics 365 capability through mentoring, knowledge sharing, and technical leadership
• Contribute to customer satisfaction, retention, and continued service growth opportunities
• Ensure solutions are aligned with Microsoft best practices, governance standards, and operational support requirements

Technologies:

• AWS
• Azure
• C#
• CI/CD
• CRM
• DevOps
• Support
• ITIL
• JavaScript
• Microsoft Power Platform
• Oracle
• OutSystems
• Power BI
• Security
• Snowflake
• TypeScript
• Office 365
• ASP.NET
• Cloud
• Embedded

More:

We are Version 1, a 30-year-established technology and transformation partner trusted by global brands to drive customer success. We work with leading technology providers including Microsoft, AWS, Oracle, Red Hat, OutSystems, and Snowflake, and we are a 3300+ strong, award-winning employer recognised for our workplace culture, wellbeing, and inclusion. We offer a comprehensive benefits package including quarterly performance-related profit share, strong career progression and mentorship, flexible/remote working, financial wellbeing support, healthcare and pension benefits, wellbeing schemes, generous holiday and family leave, educational assistance, certifications, recognition awards, and community-focused initiatives. We are an equal opportunities employer committed to a diverse, inclusive, and respectful workplace.

last updated 36 week of 2026