Senior Product Manager

Salary: £90,000 - 120,000 per year

Requirements:

• 3-5+ years of Product Management experience
• Strong experience working as a Product Owner within Agile software development
• Enterprise SaaS / Cloud product experience
• Knowledge of Unified Communications / UCaaS / CCaaS / Contact Centre / CX
• Exposure to technologies or ecosystems such as Cisco and Webex
• Strong experience with JIRA or similar Agile tools
• Experience working directly with software engineering teams
• Commercial awareness and the confidence to make product decisions
• Strong customer-facing and stakeholder management skills
• The ability to communicate technical products clearly to non-technical audiences
• Degree educated with a 2:1 or above
• Strong A-Level, BTEC or equivalent pre-university results

Responsibilities:

• Own, refine and prioritise the product backlog using JIRA
• Translate customer and business requirements into clear product features
• Help shape the quarterly product roadmap
• Make product decisions around priorities, functionality and delivery
• Work closely with Software Engineering throughout Agile sprints
• Balance customer requirements, technical considerations and commercial priorities
• Manage competing requirements and product escalations
• Work with Sales and Solution Consultants on bids and customer opportunities
• Support Project and Implementation teams with product plans and delivery timelines
• Prioritise product enhancements, defects and improvements
• Lead customer product demonstrations, webinars and roadmap sessions
• Run user forums and gather meaningful customer feedback
• Help drive adoption of new features and platform capabilities

Technologies:

• Cloud
• Cisco
• Support
• JIRA
• Product Manager
• Product Owner

More:

We are a Bracknell, Berkshire-based enterprise SaaS and cloud communications company focused on Unified Communications, Cisco, Webex and related enterprise communications platforms. We are looking for a hands-on Senior Product Manager to work closely with Engineering, Sales, Solutions, Projects and customers to decide what gets built, why it matters and how it delivers value. The position is based at our Bracknell headquarters, with some UK and international travel where required.

last updated 34 week of 2026