IT Manager

Salary: £45,000 - 60,000 per year

Requirements:

• Proven experience as an IT Manager, IT Infrastructure Manager, Senior IT Engineer or similar senior IT position.
• Strong knowledge of IT infrastructure, Microsoft 365, Windows, networking, servers, cloud systems and hardware.
• Strong SQL and database experience is essential.
• Experience managing cybersecurity, backups, disaster recovery and user access.
• Experience supporting business-critical systems and managing external IT suppliers.
• Strong troubleshooting, problem-solving and project management skills.
• Proactive, organised and able to work independently while managing competing priorities.
• Excellent communication skills with the ability to explain technical matters to non-technical users.
• A hands-on approach, with the ability to manage the wider IT function while remaining technically involved.
• Previous experience within the legal sector or professional services is desirable but not essential.
• Willingness to travel between our offices when required.

Responsibilities:

• Take overall responsibility for IT infrastructure, systems and technology across all office locations.
• Manage and maintain servers, networks, Microsoft 365, hardware, cloud systems and SQL databases.
• Oversee our case management system, Partner for Windows (Tikit), including configuration, access, updates and support.
• Manage user accounts, permissions, onboarding, offboarding and system access.
• Maintain effective cybersecurity, backup, disaster recovery and data protection processes.
• Act as the escalation point for complex technical issues and provide hands-on support where required.
• Lead IT projects including system upgrades, migrations, infrastructure improvements and new technology implementations.
• Manage IT suppliers, software providers and external contractors.
• Ensure all IT systems remain secure, reliable, well maintained and aligned with business requirements.
• Provide technical guidance and support to staff across all offices.
• Maintain consistent IT standards and best practice across the organisation.
• Travel between office locations when required.

Technologies:

• Cloud
• Hardware
• Support
• Microsoft 365
• SQL
• Windows
• Office 365
• Security

More:

We are a long-established and highly respected law firm with offices across Kent. We are committed to delivering a professional, approachable and client-focused service, while providing a supportive and collaborative working environment for our employees. This is a senior, hands-on IT management role with a salary of £45,000 to £60,000 per annum depending on experience, working Monday to Friday, 9:00am to 5:30pm. Some out-of-hours work may occasionally be required depending on business needs, system upgrades or IT projects, and occasional travel between our Kent offices will be part of the role.

last updated 32 week of 2026