Production Support Engineer

Salary: £? - ? per year

Requirements:

• Strong background in IT Operations, Production Support, or Infrastructure environments
• Hands-on Unisys experience
• Experience with enterprise scheduling tools, ideally OpCon
• SQL Server administration and troubleshooting experience
• Experience with Windows Server, PowerShell, and SFTP
• Major Incident Management and problem resolution experience
• ITIL / ITSM experience

Responsibilities:

• Lead technical recovery during major incidents and service outages
• Provide 3rd line support across core operational platforms
• Manage and optimise job scheduling, monitoring, and operational tooling
• Support SQL Server environments, troubleshooting performance and availability issues
• Drive automation through PowerShell and process improvement initiatives
• Support change, release, DR, and business continuity activities
• Work closely with infrastructure, development, and security teams to ensure stable and reliable services

Technologies:

• Incident Management
• Support
• ITIL
• ITSM
• PowerShell
• SQL
• Security
• Windows

More:

We are offering a contract Production Support Engineer role focused on supporting and enhancing critical enterprise platforms in a complex production environment. This is a hands-on position with responsibility for major incident resolution, automation, and operational resilience. The role is based in South Wales with hybrid working, inside IR35, and pays between £550 and £700 per day. It is due to start ASAP.

last updated 32 week of 2026