Senior Product Designer

Salary: £65,000 - 65,000 per year

Requirements:

• 5 years experience in UX or Product Design delivering digital product experiences
• Portfolio demonstrating elegant and intuitive digital product design solutions
• Experience building multi-channel, device-agnostic digital products
• Experience working in multidisciplinary teams alongside developers, product managers and stakeholders
• Fluent in Figma, Zeplin, Miro and other modern design tools
• Experience working on consumer-facing, revenue-generating products
• Experience mentoring colleagues or leading design activity
• Experience delivering mobile application features and product enhancements
• Advanced skills in modern design and prototyping tools, including Figma
• Deep understanding of customer needs, behaviours and motivations
• Expertise in human-centred design and Design Thinking methodologies
• Strong understanding of how research, testing and analytics support the design process
• Ability to communicate design concepts through sketches, storyboards and interactive prototypes
• Experience working with and evolving Design Systems
• Strong interpersonal skills and ability to collaborate across multiple disciplines
• Customer-centred and evidence-driven mindset
• Strong product thinking and commercial awareness
• Collaborative and influential approach
• Curious, analytical and comfortable working in ambiguity
• Strategic thinker with strong attention to detail
• Confident communicator able to engage stakeholders at all levels
• Outcome-focused approach balancing long-term vision with delivery needs
• Commitment to accessibility, inclusivity and design quality
• Proactive approach to identifying opportunities, risks and improvements
• Passion for supporting the growth and development of others

Responsibilities:

• Drive adherence to design processes and quality standards across multiple product teams
• Mentor more junior design colleagues
• Ensure consistency across the wider customer experience
• Support delivery partners in adhering to processes, timelines and quality standards
• Design intuitive and effective product experiences informed by customer insight, data and business objectives
• Leverage customer research and testing methodologies to refine and optimise experiences throughout the design process
• Lead or participate in workshops to drive alignment, clarity and shared understanding amongst teams and stakeholders
• Map customer journeys and flows, developing experiences from early concepts through to market-ready solutions
• Communicate design rationale and justify design decisions to teams and stakeholders
• Use prototypes, journeys, flows and other artefacts to explore ideas, validate assumptions and communicate design intent
• Collaborate with Product Owners, developers and scrum team members throughout the product development lifecycle
• Ensure design solutions align with British Airways standards, accessibility requirements and platform design patterns
• Socialise work early and often to gather feedback and build alignment
• Design and maintain components, interactions, transitions and design patterns within the Design System

Technologies:

• Figma
• Support
• Mobile
• Zeplin
• UX UI Design

More:

We are British Airways, the nations flag carrier, connecting Britain with the world for over 100 years. This Senior Product Designer role sits within our BA.com & App team in the Commercial directorate, where we create innovative, effective and customer-focused digital experiences across our core digital channels. We offer competitive rewards, brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights, and up to 30 discounted Hotline airfares per year for yourself, friends and family. We are committed to growth, development, inclusion and diversity, and we encourage our people to explore opportunities across our business as we continue our journey to become a Better BA.

last updated 31 week of 2026