IT Support Specialist - macOS and Jamf

Salary: £39,000 - 41,000 per year

Requirements:

• Experience in IT support, systems administration, or endpoint engineering
• Strong hands-on JAMF administration experience
• Proven macOS endpoint management capability
• Experience supporting Windows and Linux environments
• Knowledge of Okta, Active Directory, AWS IAM, and Google IAM
• Networking and infrastructure troubleshooting experience
• Google Workspace administration experience
• Understanding of endpoint security and IT best practice
• JAMF certifications are nice to have
• CompTIA, Google Workspace, or AWS certifications are nice to have
• Experience within creative, media, or production environments is nice to have
• Exposure to CGI / 3D applications such as C4D, Maya, V-Ray, or After Effects is nice to have

Responsibilities:

• Own and administer the JAMF platform across device lifecycle management, compliance, and user experience
• Manage macOS deployment, enrolment, patching, and policy administration
• Configure software deployment workflows, automation, and endpoint security controls
• Support provisioning, onboarding, and device refresh processes
• Monitor endpoint health, performance, and compliance
• Partner with security tooling including JAMF Protect
• Deliver day-to-day IT support across users, systems, and business applications
• Act as escalation support across 1st and 2nd line requests
• Support onboarding, inductions, and secure offboarding
• Troubleshoot hardware, software, and collaboration platforms
• Promote effective and secure technology usage across teams
• Administer identity and access platforms including Okta, Active Directory, Google Workspace, and Adobe
• Support Windows, macOS, and Linux environments
• Maintain networking and infrastructure services including VPN, DNS, TCP/IP, DHCP, and firewalls
• Contribute to security governance aligned to ISO 27001
• Support monitoring, vulnerability management, and remediation initiatives
• Develop operational automation using Bash, Python, and PowerShell
• Maintain clear technical documentation
• Identify opportunities to improve processes and service delivery

Technologies:

• 3D
• AWS
• Active Directory
• Bash
• CGI
• Hardware
• IAM
• Support
• Linux
• macOS
• PowerShell
• Python
• Security
• TCP/IP
• VPN
• Windows
• Cloud

More:

We are partnering with an established business operating across content, production, and digital delivery to recruit an experienced IT Support Specialist. This is a full-time, hybrid role with four days office-based and one day working from home. You will join a collaborative, high-performing team and work across a modern, evolving technology estate with exposure to endpoint, infrastructure, and security initiatives. We offer professional development and certification support along with a competitive package. If you enjoy owning technology environments, improving user experience, and building secure, scalable systems, we would love to hear from you.

last updated 32 week of 2026